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BUG-017
open
Reported on May 20, 2025 at 11:17 AM
Medium
Defect Description
The 'help/support' field is not activated
Precondition
User must be on their dasboard
Testing Device
Desktop
Steps to Recreate
1. Launch URL
2. Go to log in
3. Input valid email and valid password 4. Scroll down the dashboard 5. Click on 'help/support'
Expected Result
1. 'help/support' field should be responsive 2. User should be able to access customer rep
Actual Result
The 'help/support' is not responsive
Comments & Status Updates
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Reporter Information
Name
Adedolapo
ariyiike@gmail.com
Phone
+2347037402429
Profession
Software Tester
Location
Nigeria
Most Useful Feature
The chatbox
Chatbot Rating
4/5