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BUG-872192
done
Reported on May 13, 2025 at 10:24 AM
Medium
Defect Description
Chat bot box and send arrow not responsive (moblie web)
Precondition
I was able to use the chat box to send a message,process of waiting for reply,I couldn’t use the chat box
Testing Device
Other
Steps to Recreate
1.Click on @ icon (health assistant)
2.Type a message
3.Waiting for reply
4.Try to type another message (but couldn’t)
Expected Result
Chat box and send arrow should be visible…. In case a client wants to type multiple messages (i.e send messages bit by bit)
Actual Result
while waiting for chat support reply … the chat space and send arrow is not responsive(not highlighted)…. What if I want to send multiple messages
Screenshot/Evidence
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Reporter Information
Name
Idara Akpadiaha
idaraakpadiaha19@gmail.com
Phone
08160521055
Profession
Location
Most Useful Feature
Call onboarding
Chatbot Rating
1/5