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BUG-925929
open
Reported on May 13, 2025 at 08:08 PM
Critical

Defect Description

I sent message to the WhatsApp and it requested my email, despite sending the email,it kept asking the same question. I sent message to the website directly and it refused to give an answer at all

Precondition

Sent a question and I got no reply

Testing Device

Mobile

Steps to Recreate

My question No related answer

Expected Result

An answer should have been given and it shouldn't be stating the same thing all over again like the WhatsApp counterpart

Actual Result

No response

Screenshot/Evidence

Screenshot evidence

Comments & Status Updates

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Reporter Information

Name

Faheemah Habeeb

Email

habeebfaheemah@gmail.com

Phone

07068071011

Profession

Student

Location

Lagos

Most Useful Feature

None,it wasn't working at all

Chatbot Rating

1/5